Terms and Conditions

Price of Goods:

  1. The price of goods will be the price quoted by the Seller to the Buyer at or immediately prior to the making of the contract.

  2. It is the responsibility of the Buyer to check the materials & quantities ordered are correct and appropriate for the job. Our staff are able to advise customers on materials & quantities, etc, only.

  3. We reserve the right at any time before delivery to increase the price of the goods to reflect any increase in the cost to the Seller, for example due to :

    1. Any change in delivery dates, delivery address, quantities or specifications for the goods which is requested by the Buyer.

    2. Any factor beyond the control of the Seller including, alteration of duties, material increases in costs of materials or other costs of manufacture beyond our control.

Deliveries

  1. Any date quoted for delivery of Goods is approximate only and we will not be liable for any delay in delivery of the Goods, however caused.

  2. Exact delivery times cannot be given or guaranteed at any time.

  3. Where delivery of the goods is to be made, deliveries are made kerb-side only.

  4. The Buyer must provide a safe means of access to the place of delivery, and the Seller is not obliged to use any private road, pavements, driveway, unmade up road or accessway to deliver the goods to the Buyer.

  5. If the Seller agrees to use any private road, driveway or unmade up road or accessway to deliver goods to the Buyer, the Buyer is responsible for and indemnifies the Seller against the loss of or damage caused to the Goods and/ or the delivery vehicle as a result of using that accessway, as well as any damage caused to the road surface, pavements, driveways or other private property.

  6. The Buyer is responsible for checking deliveries on unloading, or at the earliest possible opportunity. Any damage or otherwise faulty deliveries need to be notified immediately and confirmed by you in writing.

Returns/Refunds for unwanted or over-ordered items:

Please ask for a copy of our full refunds policy. The following is intended as a guide only. Please note this does not affect your statutory rights.

  1. For unwanted stock items returned by you unused and undamaged we may offer you a partial or full refund.

  2. For items to be re-collected by us there may be a haulage charge or a partial or no refund depending on the item and circumstance.